Q. Do you have a contact center can speak Korean or Chinese?
A. Yes, we do. This service is available from local dials only.
Contact Information (Toll charges apply)
open Mon-Fri, 9:00-18:00 (closed on public holiday & Jan1 - Jan 2)
Frequently Asked Questions
To change passport details, please click here
*If you have a Multi-city reservation, you may not be able to change on your own using the “Manage Booking” page. Please consult the Contact Center.
※Passengers requiring special assistance or who have reduced mobility, must pre-advise their condition and pre-book any assistance (if required) through Contact Center. Booking fees do not apply in this case.
※if you have a question, please check our "Frequently Asked Questions".