4. Emergency Exit Rows
4. Emergency Exit Rows
Q.Which seats are referred to as "seats near emergency exits"?
A. All seats in rows 12 and 13.
Q.What kind of instructions will crew give during an emergency evacuation?
A. Cabin attendants will give instructions mainly on the 2 points below.
A-1. Opening Emergency Exit
When evacuation of the aircraft is instructed, check through the window to ensure that there is no fire and the emergency exit window is not submerged in water. Remove the cover, remove the hatch inward by pulling the handle inside, and discard the hatch out of the aircraft.
A-2. Assisting Other Passenger in the Evacuation
When the emergency exit is opened and the escape slide fully inflates, slide down and assist other passengers sliding down at the bottom of the escape slide. From inside the aircraft, guide other passengers to evacuate outside the aircraft in order. Instruct the passenger to inflate life vests by pulling the cord, not inside the aircraft but on the wing.
Q.Why are children under 15 years old restricted from sitting at exits?
A. When instructed to do so, passengers must be both physically strong and capable of following instructions, such as opening the emergency door of approximately 10kg manually, under instructions of cabin attendants in an emergency. Though there may be individual differences, it has been determined, under the "Operational Regulations, Examination Procedures, Detailed Regulations" issued by the Japanese Ministry of Land, Infrastructure, Transport and Tourism, that passengers can assist if they have reached the age of 15, and that is why passengers under the age of 15 cannot be seated at exits.
Q.Why are passengers, who must assist an accompanying passenger, restricted from sitting at exits?
A. Passengers who are escorting small children under 12 years old, aged or disabled passengers, and such, and have to help them during an evacuation cannot be seated at exits as it will prevent them from assisting evacuation.
Q.Why must passengers seated at exits be able to understand Japanese or English?
A. Basically, cabin attendants will give instructions and explain what to do in Japanese and English. If cabin attendants and passengers are unable to communicate in an emergency, it would be difficult for passengers to assist during an evacuation. Therefore, the ability to understand Japanese or English is a seating condition.
Q.When nobody takes seat in an emergency exit seat, is there not the problem in safety?
A. When it is necessary to make an emergency evacuation, cabin attendants will request the assistance of passengers in accordance with standard procedures. Cabin attendants are trained to ensure a rapid emergency evacuation, even without the assistance of passengers. Therefore there are no problems even if seats at exits are not occupied. However, we feel that by assigning passengers, who have agreed to help during an evacuation, to these seats, a rapid evacuation can be achieved.
Q.How can I stow my carry-on baggage and personal belonging at exit row seat?
A. Baggage cannot be stowed under your seat at exit row seat. Also, baggage which is not stowed properly may be an obstacle in the event of an emergency evacuation.Please stow your baggage and personal belongings in the overhead compartment.