language
Pick-up Date 
Departure (domestic flights)
Boarding procedures (check-in)
Please issue the boarding pass using one of the following methods.
- Self-check-in kiosk：
- 90-30 minutes prior to the departure time
- Peach App：
- 120-30 minutes prior to the departure time
【NEW！】
App Auto Check-in
This is an app-exclusive feature that allows you to pre-set your check-in starting 48 hours before the scheduled departure time.
If you enable Auto Check-in, app check-in (issuance of the boarding pass) will be completed automatically 120 minutes prior to departure, and you will receive a push notification.
For more details
*There are no changes to the opening hours for the airport counter or checked baggage. (90 minutes to 30 minutes before the scheduled departure time)
Check-in procedures and baggage checking are not available after this time.
A boarding pass is required when checking baggage. After check-in, please issue a baggage tag at the Peach BAGGAGE TAG KIOSK (baggage tag issuing machine) and proceed to baggage drop.
Pass through the security gate at least 25 minutes prior to the departure time and then wait near the boarding gate until boarding begins.
Check-in counter
- Location of check-in counter：
- Terminal 2F North
- Notes
- Peach passengers may use Security Gate A only. Note that you cannot use Security Gates B-E.
Security gates are highly congested. Please arrive early.
To the airport
New Chitose Airport is accessible by rail, bus, private car, and taxi.
-
- By rail
- By rail
Arrive at JR New Chitose Airport Station B1F.
Following instructions, take an escalator or elevator to the second floor and proceed to the check-in counter in the North zone. -
- By bus, private car, or taxi
- By bus, private car, or taxi
Take an escalator or elevator to the second floor and proceed to the check-in counter in the North zone.
-
- Rough travel time from/to each city
| Major city | Rough travel time | |
|---|---|---|
| Sapporo | Rail: | approx. 40 min. |
| Bus: | approx. 45 - 90 min. | |
| Otaru | Rail: | approx. 80 min. |
Arrival (domestic flights)
Arrivals terminal/arrivals gate
New Chitose Airport Terminal Building 1F, arrival gates 1-3
From the airport
Rail, bus, and taxi services connect New Chitose Airport to various locations.
-
- By rail
- By rail
From the arrivals exit, proceed to B1F.
-
- By bus, private car, or taxi
- By bus, private car, or taxi
Bus, taxi
The boarding area is on the first floor, the same floor as the arrivals exit.
Proceed to the ticket counter for the bus operator you plan to use, or to the taxi boarding area.See here for details (New Chitose Airport website)
Private car
The parking area is on the first floor, the same floor as the arrivals exit.
-
- Rough travel time from/to each city
| Major city | Rough travel time | |
|---|---|---|
| Sapporo | Rail: | approx. 40 min. |
| Bus: | approx. 45 - 90 min. | |
| Otaru | Rail: | approx. 80 min. |