Pick-up Date 
Checked Baggage
Checked baggage allowance (size/number of bag/weight)
| Size | Sum of the three dimensions (length, width, height) cannot exceed 203 cm |
|---|---|
| Number of bag | Up to 5 bags per person |
| Weight | 20 kg(*maximum 32 kg)/bag |
| Total weight | Up to 100 kg per person |
- Overweight baggage fee must be paid in addition to checked baggage fee for baggage weighing over 20 kg but less than 32 kg.
- NOTICE
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- Please reserve some spare time when checking your baggage.
- Please note that there may be unavoidable occasions when baggage cannot be checked in, for example as a result of the load to be carried.
- Peach does not provide any wrapping goods (plastic covers etc.) Please prepare them by yourself if needed.
- Passengers will be given a baggage receipt, so please make sure the tag number and receipt when reclaiming baggage.
- Please be aware that there is no service to wrap easily breakable item so we ask passenger to prepare those items to wrap.
- 【No baggage transfer】Currently, Peach only offers point-to-point baggage service. If you have made two separate bookings in the same day,
you will need to collect your baggage at each arrival point and re-check-in again.
Fees and Charges
The fees vary by the booked fare type, route and where/when you add it.
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Fees and Charges
Please refer below for fees and charges.- Domestic Flights
- Checked baggage fee
- International Flights
- Checked baggage fee
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Overweight baggage fee (Heavier than 20kg and up to 32kg)
Overweight baggage fee must be paid in addition to checked baggage fee and sports equipment fee for baggage which weighs between 20 kg and 32kg.- Baggage weighing over 32 kg in 1 piece cannot be checked.
- Overweight baggage fee can be paid only at the contact center/airport counter.
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Optional priority checked baggage delivery service
Our optional priority checked baggage delivery service is an optional chargeable service. With this service, baggage you check in at the counter in the departure airport will be among the first to be delivered to the baggage claim area in the destination airport.
Other items requiring particular caution in checked baggage
Some items have additional rules and restrictions.
Please refer to【Restricted items in baggage】for more details.
How to add checked baggage
It can be purchased online, at the contact center or the airport counter.
- NOTICE
-
- The fees vary by the booked fare type, route and where/when you add it.
- Checked baggage (including sports equipment) is non-refundable and cannot be cancelled.
- For booking handlings involve payment via the Contact Center, you have to proceed payment via the website.
- Credit cards or Peach points are accepted for payment at airport counters.
- Barcode payment(except for d-payment) is available only upon checked baggage at airport counters within Japan.
- Adding checked baggage is available by 1 hour before the departure time stated in the time table.
- Adding procedure is not available online once the booking has been checked-in. In this case, please add it at the airport counter.
Sports Equipment
The following 4 types of sporting items must be checked in as sports equipment. Please be sure to note the fees and regulations are different from regular checked baggage.
Sports equipment with the longest side within 100 cm including the packing case, or other baggage can be checked in as regular checked baggage rules .
- Golf equipment
- Bicycle
- Skiing/Snowboarding equipment
- Surfboard/Skim board/Kite board/Wake board/Windsurfing boards
Please refer to below for fee and charges.
- Domestic Flights
- Sports Equipment fee
- International Flights
- Sports Equipment fee
- NOTICE
-
- Fees vary depending on route, the place of purchase and timing.
- Checked baggage (including sports equipment) is non-refundable and cannot be cancelled.
- For booking handlings involve payment via the Contact Center, you have to proceed payment via the website.
- Credit cards or Peach points are accepted for payment at airport counters.
- Barcode payment(except for d-payment) is available only upon checked baggage at airport counters within Japan.
- Adding checked baggage is available by 1 hour before the departure time stated in the time table.
- Adding procedure is not available online once the booking has been checked-in. In this case, please add it at the airport counter.
- A maximum of 5 items of checked baggage is allowed, including sports equipment, and the sum of the weight must be up to 100 kg.
- Golf Equipment
1 set of golf bag (up to 14 golf clubs and a pair of shoes) can be checked by paying 1 set of sports equipment fee.Size within 203 cm of the longest side including the packing case Weight under 20 kg(*maximum 32 kg) How to pack Be sure to encase the entire golf bag in a protective cover (fabric, nylon, or a rigid case)
Golf clubs must be packed in a box or case made from strong materials to protect them from the impact/damage that may occur during delivery and flight handling.- Overweight baggage fee must be paid in addition to checked baggage fee for baggage weighing over 20 kg but less than 32 kg.
- Even if multiple sets of golf equipment can be stored in the same golf bag, sports equipment baggage charges will be applied according to the number of sets instead of 1.
- Even if a golf bag stores other items instead of golf clubs or is empty inside, sports equipment fee will be applied instead of regular checked baggage fee.
- Regardless of how it is packed, sports equipment fee will be applied.
- Bicycle
Only foldable or disassembled bicycles can be checked in under the following conditions.Size within 203 cm of the longest side including the packing case Weight under 20 kg(*maximum 32 kg) How to pack Please pack the bicycle appropriately in a durable bicycle case or a carton box.
Wherever possible, in order to prevent damage, pedals should be removed or adequately packed and tyres should be deflated to some extent.
Please also make sure the handlebars are fixed parallel to the frame.- Overweight baggage fee must be paid in addition to checked baggage fee for baggage weighing over 20 kg but less than 32 kg.
- Skiing/Snowboarding equipment
For Skiing: 1 set of skiing equipment (up to 1 pair of ski boards, 1 pair of ski poles and 1 pair of ski boots) can be checked by paying 1 set of sports equipment fee.
For Snowboarding: 1 set of snowboarding equipment (up to 1 snowboard, 1 pair of ski poles and 1 pair of snowboard boots) can be checked by paying 1 set of sports equipment fee.Size within 203 cm of the longest side including the packing case Weight under 20 kg(*maximum 32 kg) How to pack Please pack properly - Overweight baggage fee must be paid in addition to checked baggage fee for baggage weighing over 20 kg but less than 32 kg.
- Even if multiple sets of equipment can be stored in the same bag, sports equipment baggage charges will be applied according to the number of sets instead of 1.
- Skiing wear/boots without the equipment can be checked as regular checked baggage.
- Surfboard/Skim board/Kite board/Wake board/Windsurfing boards
Size within 220 cm of the longest side including the packing case Weight under 20 kg(*maximum 32 kg) How to pack Each storage case can pack up to 2 boards as maximum. - Overweight baggage fee must be paid in addition to checked baggage fee for baggage weighing over 20 kg but less than 32 kg.
- If the kite of the kiteboard/wakeboard is in a separate case with total dimensions less than 203cm and weighing less than 20kg, it can be checked in as regular checked baggage.
- Boogie boards/Bodyboards can be checked as regular checked baggage.
Damaged baggage
When your baggage is damaged
If your checked baggage is damaged, we will deal with it in accordance with the laws governing the liability of airlines and the Conditions of Carriage.
If you notice any damage with your checked baggage, please report it to our airport staff at your destination immediately after retrieving your baggage.
If you notice any damage with your checked baggage after leaving the airport, please claim via a Contact Form (*declaration must be made within 7 days of receiving your damaged baggage).
Claims made after the deadline of declaration will not be accepted.
- Claims made after 7 days will not be accepted.
Peach does not assume liability for the following damage to baggage, although adequate precautions will be taken in our handling.
- Damage to baggage because of excess weight or over packing
- Damage to baggage because of fragile state of the baggage and its defects such as normal wear and tear.
- Damage and/or loss to protruding parts, baggage accessories, and removable parts (name tags, keys, hooks, and straps), and baggage parts (built-in locks, handles, and wheels).
- Minor damage such as scuffs, cuts, dents, and dirt
- Claims made after 7 days
- Damage and/or loss to contents of baggage
Compensation limit
There is a limit to the amount we can pay in respect of damage covered by compensation, if the damage to baggage is caused by us.
For details, please refer to the Conditions of Carriage.
Lost baggage
Please notify Peach staff once your checked baggage is not found at your destination,You can also submit a Contact form in this case.