Checked Baggage
Checked baggage allowance (size/number of bag/weight)
Size | Sum of the three dimensions (length, width, height) cannot exceed 203 cm*1 |
---|---|
Number of bag | Up to 5 bags per person |
Weight | 20 kg(*maximum 32 kg) / bag*2 |
Total weight | Up to 100 kg per person |
- There is additional charge for oversized baggage with a total of 204cm (Sum of 3 dimensions (length, width, height) or more (maximum height 80 cm/width 80 cm/ depth 230 cm or less on each side).
- Overweight baggage fee must be paid in addition to checked baggage fee for baggage weighing over 20 kg but less than 32 kg.
- NOTICE
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- Please reserve some spare time when checking your baggage.
- Please note that there may be unavoidable occasions when baggage cannot be checked in, for example as a result of the load to be carried.
- Peach does not provide any wrapping goods (plastic covers etc.) Please prepare them by yourself if needed.
- Passengers will be given a baggage receipt, so please make sure the tag number and receipt when reclaiming baggage.
- Please be aware that there is no service to wrap easily breakable item so we ask passenger to prepare those items to wrap.
- 【No baggage transfer】Currently, Peach only offers point-to-point baggage service. If you have made two separate bookings in the same day,
you will need to collect your baggage at each arrival point and re-check-in again.
Baggage Option
Please select the required option according to the baggage you wish to check in.
Oversized option
It will be required for checked baggage with a total of 204 cm or more on three sides (maximum of each side: height 80 cm - width 80 cm - depth 230 cm).
- Oversized baggage is not eligible for Priority Baggage Option.
- Baggage exceeding the maximum dimensions of each side (height 80 cm - width 80 cm - depth 230 cm or less) cannot be checked in.
Overweight option
Required for checked baggage from over 20kg to 32kg/piece.
- Checked baggage allowance is limited to a maximum of five pieces per person, total weight of 100 kg.
Priority Baggage Option
Checked baggage is returned with priority at the arrival airport.
- Oversized baggage is not eligible for Priority Baggage Option.
Sports Equipment
The sale of "sports equipment" was ended on Monday 2 December 2024.
In addition, regarding "sports equipment" purchased before Monday 2 December 2024, the "oversized option" rule will apply to checked baggage for flights after Tuesday, 3 December.
Fees and Charges
The fees vary by the booked fare type, route and where/when you add it.
Fees and Charges
Please refer below for fees and charges.
- Japan Domestic Flights
- Checked baggage fee
- International Flights
- Checked baggage fee
How to apply for checked baggage and baggage options
It can be purchased online, at the contact center or the airport counter.
- NOTICE
-
- The fees vary by the booked fare type, route and where/when you add it.
- Checked baggage (including Baggage Option) is non-refundable and cannot be cancelled.
- For booking handlings involve payment via the Contact Center, you have to proceed payment via the website.
- Adding checked baggage is available by 1 hour before the departure time stated in the time table.
- Adding procedure is not available online once the booking has been checked-in. In this case, please add it at the airport counter.
Damaged baggage
When your baggage is damaged
If your checked baggage is damaged, we will deal with it in accordance with the laws governing the liability of airlines and the Conditions of Carriage.
If you notice any damage with your checked baggage, please report it to our airport staff at your destination immediately after retrieving your baggage.
If you notice any damage with your checked baggage after leaving the airport, please claim via a Contact Form (*declaration must be made within 7 days of receiving your damaged baggage).
Claims made after the deadline of declaration will not be accepted.
- Claims made after 7 days will not be accepted.
Peach does not assume liability for the following damage to baggage, although adequate precautions will be taken in our handling.
- Damage to baggage because of excess weight or over packing
- Damage to baggage because of fragile state of the baggage and its defects such as normal wear and tear.
- Damage and/or loss to protruding parts, baggage accessories, and removable parts (name tags, keys, hooks, and straps), and baggage parts (built-in locks, handles, and wheels).
- Minor damage such as scuffs, cuts, dents, and dirt
- Claims made after 7 days
- Damage and/or loss to contents of baggage
Compensation limit
There is a limit to the amount we can pay in respect of damage covered by compensation, if the damage to baggage is caused by us.
For details, please refer to the Conditions of Carriage.
Lost baggage
Please notify Peach staff once your checked baggage is not found at your destination,You can also submit a Contact form in this case.