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Checked Baggage

Checked baggage allowance (size/number of bag/weight)

Size Sum of the three dimensions (length, width, height) cannot exceed 203 cm
Number of bag Up to 5 bags per person
Weight 20 kg(*maximum 32 kg)/bag
Total weight Up to 100 kg per person
*The size of your baggage includes the handles, pockets, and wheels, etc.

*Overweight baggage fee must be paid in addition to checked baggage fee for baggage weighing over 20 kg but less than 32 kg.

NOTICE
・Please reserve some spare time when checking your baggage.
・Please note that there may be unavoidable occasions when baggage cannot be checked in, for example as a result of the load to be carried.
・Peach does not provide any wrapping goods (plastic covers etc.) Please prepare them by yourself if needed.
・Passengers will be given a baggage receipt, so please make sure the tag number and receipt when reclaiming baggage.
・Please be aware that there is no service to wrap easily breakable item so we ask passenger to prepare those items to wrap.
・【No baggage transfer】Currently, Peach only offers point-to-point baggage service. If you have made two separate bookings in the same day,
you will need to collect your baggage at each arrival point and re-check-in again.

Fees and Charges

Checked baggage fees vary by fare type, route, and where you add.

  • Fees and Charges
    Please refer below for fees and charges.
  • Overweight baggage fee (Heavier than 20kg and up to 32kg)
    Overweight baggage fee must be paid in addition to checked baggage fee for baggage which weighs between 20 kg and 32kg.
    *Baggage weighing over 32 kg in 1 piece cannot be checked.
    *Overweight baggage fee can be paid only at the contact center/airport counter.
  • Optional priority checked baggage delivery service
    Our optional priority checked baggage delivery service is an optional chargeable service. With this service, baggage you check in at the counter in the departure airport will be among the first to be delivered to the baggage claim area in the destination airport.

Other items requiring particular caution in checked baggage

How to purchase checked baggage

It can be purchased online, at the contact center or the airport counter.

NOTICE
・A handling fee is charged in addition to the checked baggage fee when adding baggage at the contact center/airport counter.
・Only credit cards or Peach points are accepted at contact center/airport counter.
・Adding checked baggage is available by 1 hour before the departure time.

Sports Equipment

Sports equipment charges are applied to these four types of equipment.

Please refer to below for fee and charges.

NOTICE
・A handling fee is charged in addition to the checked baggage fee when adding baggage at the contact center/airport counter.
・Only credit cards or Peach points are accepted at contact center/airport counter.
・A maximum of 5 items of checked baggage is allowed, including sports equipment, and the sum of the weight must be up to 100 kg.
  • Golf Equipment
    Golf bag, 14 golf clubs, and a pair of shoes can be checked by paying 1 set of sports equipment fee.
    Size within 203 cm of the longest side
    Weight under 20 kg
    How to pack Be sure to encase the entire golf bag in a protective cover (fabric, nylon, or a rigid case)
    Golf clubs must be packed in a box or case made from strong materials to protect them from the impact/damage that may occur during delivery and flight handling.

    *Even if a golf bag stores other items instead of golf clubs or is empty inside, sports equipment fee will be applied instead of regular checked baggage fee.

    *Regardless of how it is packed, sports equipment fee will be applied.

  • Bicycle
    Only foldable or disassembled bicycles can be checked in under the following conditions.
    Size within 203 cm of the longest side
    Weight under 20 kg
    How to pack Please pack the bicycle appropriately in a durable bicycle case or a carton box.
    Be sure the bicycle is packed after the air is removed from the tires and the pedals must be removed.
    Please also make sure the handlebars are fixed parallel to the frame.
  • Skiing/Snowboarding equipment
    The followings can be checked by paying sports equipment fee for 1 set: skiing equipment (1 pair of ski boards, 1 pair of ski poles, and 1 pair of ski boots)/snowboarding equipment (1 snowboard and 1 pair of snowboard boots)
    Size within 203 cm of the longest side
    Weight under 20 kg
    How to pack Please pack properly
  • Surfboard/Skim board/Kite board/Wake board/Windsurfing boards
    Size Less than 220 cm including the storage case
    Weight under 20 kg
    How to pack Each storage case can pack up to 2 boards as maximum.

    *If the kite of the kiteboard/wakeboard is in a separate case with total dimensions less than 203cm and weighing less than 20kg, it can be checked in as regular checked baggage.

    *Boogie boards/Bodyboards can be checked as regular checked baggage.

Damaged baggage

When your baggage is damaged

  • Claims for damaged baggage need to be made within 7 days, which is settled by the laws regulating the airline companies' responsibility as well as the Condition of carriage.
    Claims made after 7 days will not be accepted. If checked baggage is damaged, please inform our airport staff at your destination immediately after retrieving your baggage.
    If you realize the damage after leaving the airport, please claim via a Contact Form (*declaration must be made within 7 days of receiving your damaged baggage).
Contact form

*Claims made after 7 days will not be accepted.

Peach does not assume liability for the following damage to baggage, although adequate precautions will be taken in our handling.

  • Damage to baggage because of excess weight or over packing
  • Damage to baggage because of fragile state of the baggage and its defects such as normal wear and tear.
  • Damage and/or loss to protruding parts, baggage accessories, and removable parts (name tags, keys, hooks, and straps), and baggage parts (built-in locks, handles, and wheels).
  • Minor damage such as scuffs, cuts, dents, and dirt
  • Claims made after 7 days
  • Damage and/or loss to contents of baggage

Compensation limit

  • Domestic flights: for baggage and personal belongings, the indemnity is up to ¥150,000 per customer.
  • International flights: there is a compensation limit. Please refer to the Conditions of Carriage.

Lost baggage

  • Please notify Peach staff once your checked baggage is not found at your destination,You can also submit a Contact form in this case.

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